We're here to help. Fill out the form below to reach us
Find quick answers to our most common questions.
Contact
Get in Touch
contact@linkmarkgroup.com.au
Address
PO Box 58 Kilburn North SA 5084
Business hours
Monday to Friday
From 9 AM to 5 PM
Your Questions, Answered
Order & Shipping
1. How can I track my order?
You’ll receive a tracking number by email once your order is shipped. Use it on our website or the carrier’s site to check your delivery status.
2. How long does shipping take?
Most orders are delivered within 3–7 business days. International shipping may take longer, depending on location.
3. Do you offer international shipping?
International shipping is available for selected products. Availability, shipping costs, and delivery times may vary depending on the item and destination. If you are unsure or have any questions, please contact us before placing your order.
4. Can I change or cancel my order?
If your order hasn’t shipped yet, please contact us as soon as possible to request changes or cancellation.
5. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options at checkout.
Product & Returns
1. What is your return policy?
We accept change-of-mind returns within 30 days of delivery. Items must be unused, unopened, and returned in their original packaging. Return shipping costs are the customer’s responsibility unless the item is faulty, damaged, or incorrect. For more details, please refer to our Returns Policy page.
2. Are your products covered by warranty?
Yes, all our products include a limited warranty. Check the product page or contact us for details.
3. Do you offer discounts for bulk purchases?
Yes, special pricing is available for large or business orders. Reach out to us for more information.
4. Is my personal information secure?
We take your privacy seriously and handle your personal information securely. Your details are used only for order processing, customer support, and related service purposes. Please refer to our Privacy Policy for more information
5. How can I contact customer support?
You can reach us via email or through our Contact Us page. We aim to reply within 24 hours.
Get in Touch
Have questions or need assistance? Our team is ready to help you anytime.